Enterprise Support
Comprehensive technical support with dedicated account management and priority assistance to keep your critical systems running without interruption.
Support Levels
Technical Support
Technical assistance available 24 hours a day, 7 days a week to resolve critical incidents.
Dedicated Management
Dedicated account manager who knows your business and coordinates all technical needs.
Guaranteed SLA
Service level agreements with guaranteed response times and compensations.
Enterprise Support Benefits
Response Time < 15 min
Immediate response for critical incidents affecting operations.
Proactive Monitoring
We detect and resolve issues before they affect your business.
Automatic Escalation
Intelligent system that escalates incidents based on criticality and time.
Detailed Reports
Monthly reports with performance metrics and recommendations.
Need Enterprise Support?
Contact our team to design a personalized support plan for your company.